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Scent Bomb

Email and SMS built from zero to $4,312 a month in six months.

$1,233 → $4,312Email and SMS revenue a month · March 2022 launch, then September 2022

Scent Bomb sells car air fresheners and had no email or SMS program. We set up Klaviyo and SMS from scratch, launched the signup form and five flows, and sent 39 campaigns. Monthly revenue from the two channels went from $1,233 in the launch month to $4,312 six months later, $25,555 in all.

The brief.

Scent Bomb sold on its own site with no email or SMS program at all: no tracking, no list and no flows.

Our approach.

We set up both platforms, launched the signup form and the flows in the first weeks, then added a monthly campaign calendar as the list grew.

The results.

Klaviyo and SMS-platform attributed revenue by calendar month from our performance record for the account. March 2022 is the launch month and a partial one. There is no store-revenue figure in the record.

Email and SMS revenue
$25,555March–November 2022 · nine months from launch
Email revenue
$16,433March–November 2022 · 39 campaigns and the flows
SMS revenue
$9,121March–November 2022 · six campaigns and the flows

A closer look at the work.

Email and SMS revenue went from $1,233 in March 2022 to a peak of $4,312 in September, and $25,555 across nine months. SMS brought in $9,121 of that, about 36%.

Reported outcomeMarch–November 2022

Email and SMS revenue, month by month from launch

Attributed revenue for each of the first nine months, for email alone and for both channels.

Email and SMS revenue, month by month from launch · March–November 2022
MonthEmailEmail and SMS together
March 2022 · launch
$753$1,233
April
$747$1,662
May
$1,327$2,316
June
$2,217$3,550
July
$1,768$2,764
August
$1,945$2,888
September
$2,673$4,312
October
$2,508$3,841
November
$2,495$2,989
Nine months
$16,433$25,555

Source: Monthly performance record for the account

Email recipients rose from 7,760 in April to 35,060 in November, and the record does not split campaigns from flows.

Reported outcomeMarch–November 2022

How far each channel reached

People reached a month by email and by SMS, near the start and at the end of the record.

How far each channel reached · March–November 2022
MeasureAt the startLater in the year
Email recipients a month
7,760 · April 202235,060 · November 2022
SMS subscribers reached a month
139 · March 20222,423 · October 2022
SMS revenue a month
$479.84 · March 2022$1,638.64 · September 2022, the best month · 1,911 reached

Source: Monthly performance record and popup test log

Monthly reach, not list size: the record does not state how large the list was.

What we did.

The main pieces of work on this account.

  1. Klaviyo and SMS set up from scratch

    Tracking, the master list, engaged segments, signup forms, a base template and preference pages, before a single send.

  2. Five email flows and two SMS flows

    Welcome, abandoned checkout, abandoned cart, browse and site abandonment by email; welcome and abandoned checkout by SMS.

  3. A signup form from the first week

    The popup went live on March 3, 2022, four days before the welcome flow, so the list grew from the start.

  4. 39 email and 6 SMS campaigns

    Four to five email campaigns a month, rising to nine in November 2022.

  5. A conversion audit of the store

    In June 2022 we audited the site and handed over a prioritised list of checkout and product-page fixes. The record holds no result for it.

Scent Bomb lifecycle designs

Original brand designs, from capture to the next purchase. Scroll through the work, then open any complete design.

Source: the original Figma design files. Offers shown are the client’s own from the time. These are design examples and may differ from the exact version sent.

How the work fits together.

Scent Bomb · how the work runs
  1. Set up the accounts

    Tracking, lists, segments and templates first.

  2. Capture subscribers

    Launch the signup form for email and SMS.

  3. Launch the flows

    Welcome and recovery messages on both channels.

  4. Send campaigns

    A monthly calendar once the list can carry it.

Review the results before the next round of work.

SMS reached far fewer people than email and still brought in more than a third of the revenue. Starting both channels together was worth it.

How this was measured.

Monthly performance record, roadmap and test log for the account, read November 11, 2026. The customer export was not opened.

Measurement and evidence
QuestionSource scope
Which period?
March–November 2022
What is measured?
Klaviyo and SMS-platform attributed revenue by calendar month from our performance record for the account. March 2022 is the launch month and a partial one. There is no store-revenue figure in the record.
What kind of record?
Klaviyo account report
What engagement?
Past email and SMS client
Sources and limits
  • March 2022 is a partial launch month, so the first figure is a starting point and not a full-month baseline.
  • There is no store revenue in the record, so the channels’ share of sales is not known.
  • Revenue fell from October to November 2022, and the record does not say why.

Want this kind of work
on your account?

Have Alex and the team manage your campaigns, flows, capture, design and testing.

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