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US car-fragrance brand

Email and SMS built from zero to $4,312 a month in six months.

$1,233 → $4,312Email and SMS revenue a month · March 2022 launch, then September 2022

A car-fragrance brand had no email or SMS program. We set up Klaviyo and SMS from scratch, launched the signup form and five flows, and sent 39 campaigns. Monthly revenue from the two channels went from $1,233 in the launch month to $4,312 six months later, $25,555 in all. The brand is not named here.

The brief.

The brand sold on its own site with no email or SMS program at all: no tracking, no list and no flows.

Our approach.

We set up both platforms, launched the signup form and the flows in the first weeks, then added a monthly campaign calendar as the list grew.

The results.

Klaviyo and SMS-platform attributed revenue by calendar month from our performance record for the account. March 2022 is the launch month and a partial one. There is no store-revenue figure in the record.

Email and SMS revenue
$25,555March–November 2022 · nine months from launch
Email revenue
$16,433March–November 2022 · 39 campaigns and the flows
SMS revenue
$9,121March–November 2022 · six campaigns and the flows

A closer look at the work.

Email and SMS revenue went from $1,233 in March 2022 to a peak of $4,312 in September, and $25,555 across nine months. SMS brought in $9,121 of that, about 36%.

Reported outcomeMarch–November 2022

Email revenue, month by month from launch

Email revenue in each month of the record. SMS is reported in the totals above.

Email revenue, month by month from launch · March–November 2022
MonthEmail revenue
March 2022 · launch
$753
April
$747
May
$1,327
June
$2,217
July
$1,768
August
$1,945
September
$2,673
October
$2,508
November
$2,495

Source: Monthly performance record for the account

Email recipients rose from 7,760 in April to 35,060 in November. The record does not split campaigns from flows.

Reported outcomeMarch–November 2022

The list and the SMS audience

How far each channel’s reach grew in the record.

The list and the SMS audience · March–November 2022
MeasureStartLater
Email recipients a month
7,760 · April 202235,060 · November 2022
SMS subscribers reached a month
139 · March 20222,423 · October 2022
Popup signups
Live March 3, 2022452 of 15,640 viewers · 2.89%

Source: Monthly performance record and popup test log

The popup’s end date is not recorded.

What we did.

The main pieces of work on this account.

  1. Klaviyo and SMS set up from scratch

    Tracking, the master list, engaged segments, signup forms, a base template and preference pages, before a single send.

  2. Five email flows and two SMS flows

    Welcome, abandoned checkout, abandoned cart, browse and site abandonment by email; welcome and abandoned checkout by SMS.

  3. A signup form that built the list

    The popup went live on March 3, 2022 and signed up 452 of 15,640 viewers, 2.89%.

  4. 39 email and 6 SMS campaigns

    Four to five email campaigns a month, rising to nine in November 2022.

How the work fits together.

US car-fragrance brand · how the work runs
  1. Set up the accounts

    Tracking, lists, segments and templates first.

  2. Capture subscribers

    Launch the signup form for email and SMS.

  3. Launch the flows

    Welcome and recovery messages on both channels.

  4. Send campaigns

    A monthly calendar once the list can carry it.

Review the results before the next round of work.

SMS reached far fewer people than email and still brought in more than a third of the revenue. Starting both channels together was worth it.

How this was measured.

Monthly performance record, roadmap and test log for the account, read November 11, 2026. The customer export was not opened.

Measurement and evidence
QuestionSource scope
Which period?
March–November 2022
What is measured?
Klaviyo and SMS-platform attributed revenue by calendar month from our performance record for the account. March 2022 is the launch month and a partial one. There is no store-revenue figure in the record.
What kind of record?
Klaviyo account report
What engagement?
Past email and SMS client
Sources and limits
  • March 2022 is a partial launch month, so the first figure is a starting point and not a full-month baseline.
  • There is no store revenue in the record, so the channels’ share of sales is not known.
  • Revenue fell from October to November 2022, and the record does not say why.
  • The engagement ran in 2022. The brand is not named, and its creative is not shown.

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